Shipping policy

Where does coterie cargo ship?

Coterie Cargo© currently ships worldwide. You may experience longer delivery times when shipping to remote areas.

How long will it take to ship?

Estimated Shipping Time
United States: Standard: 5-7 business days
United States (Rush): 2-3 business days
Canada: Standard: 7-12 business days
Canada (Rush): 2-5 business days
United Kingdom: 3-5 business days
United Kingdom (Next Business Day): 1-2 business days
Ireland: 3-6 business days
France: 3-7 business days
Sweden: 3-6 business days
Denmark: 3-6 business days

Are taxes and duties included in my order total?

Yep! If your order is subject to duties, taxes, or related fees, you'll be charged at checkout (you won’t need to pay anything extra when your package is delivered). We collect the amount for sales tax and duty at checkout and our shipping partner will pay them when your order is cleared through customs.

Do you ship to PO Boxes?

Yes!

When will my order ship?

Here’s how it works:

You order, we process, then we ship.

Processing takes up to 48 hours. Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!

There is a problem with the tracking.

Sorry to hear! Sometimes the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working, please reach out to us as soon as you can via info@coteriecargo.com. 

How can I edit my shipping address?

If your order is shipping to an incorrect address, please email

info@coteriecargo.com during processing. After 48 hours, changes aren't promised.

How can I change the country I am shopping in?

To change the currency you’re shopping in (and country you’re shipping to), just click the little circle on the upper right corner of your screen and select the correct country. Right now, we only ship to the countries listed here (but more are coming soon).