Shipping
Where does coterie cargo ship?
Coterie Cargo© currently ships worldwide. You may experience longer delivery times when shipping to remote areas.
How long will it take to ship?
Estimated Shipping Time
United States: Standard: 5-7 business days
United States (Rush): 2-3 business days
Canada: Standard: 7-12 business days
Canada (Rush): 2-5 business days
United Kingdom: 3-5 business days
United Kingdom (Next Business Day): 1-2 business days
Ireland: 3-6 business days
France: 3-7 business days
Sweden: 3-6 business days
Denmark: 3-6 business days
Are taxes and duties included in my order total?
Yep! If your order is subject to duties, taxes, or related fees, you'll be charged at checkout (you won’t need to pay anything extra when your package is delivered). We collect the amount for sales tax and duty at checkout and our shipping partner will pay them when your order is cleared through customs.
Do you ship to PO Boxes?
Yes!
When will my order ship?
Here’s how it works:
You order, we process, then we ship.
Processing takes up to 48 hours. Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
There is a problem with the tracking.
Sorry to hear! Sometimes the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working, please reach out to us as soon as you can via info@coteriecargo.com.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email
info@coteriecargo.com during processing. After 48 hours, changes aren't promised.
How can I change the country I am shopping in?
To change the currency you’re shopping in (and country you’re shipping to), just click the little circle on the upper right corner of your screen and select the correct country. Right now, we only ship to the countries listed here (but more are coming soon).
Product
All products will be as described. Any damages/ flaws (bends, folds, cuts) will be described in the "Condition Report" in the product page.
Coterie Cargo does not claim ownership of any images unless otherwise stated
Coterie Cargo does not claim ownership of any writing unless otherwise stated
Returns & Exchanges
Returns will only be permitted if any product arrives damaged (not stated in the "Condition Report"). We will determine based on damages whether or not partial or a full refund will be credited. Proof of damage is required before any consideration. In certain circumstances, we will require that products be returned to sender before a full refund is processed.
Exchanges are not permitted under any circumstances.
Tax Rebate
The Canada Revenue Agency (CRA) has established that taxpayers who purchase or rent Canadian artworks, either for their personal office or for the common areas of their places of business (such as the lobby or hallway) can claim a tax deduction for the cost of purchasing or renting the work.
For qualifying artwork, companies can deduct for tax purposes an amount annually for depreciation. This amount is normally equal to a 20 per cent declining deduction. To qualify, artwork must: Cost $200 or more.
Privacy Policy
coterie cargo© (“We,” “Us,” “Our”) is committed to protecting both the personal as well as business information you share and/or store with us. By using this website, you consent to this Privacy Policy, which applies to transactions and activities and data gathered through this website and interaction you may have with its related social media accounts. Please review this Privacy Policy periodically as we may revise it without notice.
What information will we collect from you?
Generally, we collect information that may personally identify you when you voluntarily:
- register an account on this website,
- make a purchase
- respond to a survey or communication such as an e-mail, or
- engage with another website feature.
Account registration
You may choose to create a personal account on our website, which may require that you disclose certain personally identifiable information for identification, including a unique email address.
Changes to your account
Information To change any personally identifiable information that you have shared with us, please access the “My Account” section of our Webpage. You may also contact us directly.
How will the information be used?
The information we collect is used for a variety of purposes, such as:
- to perform statistical, demographic and marketing analyses of users of our services to improve our relationship with visitors by personalizing your site experience where possible, allowing us to deliver the type of content and product offerings in which you are most interested;
- to customize your experience by allowing advertising to be targeted to the users for whom such advertising is most pertinent; and
- to administer contests, promotions, surveys, and/or other site features.
E-mail list
Visitors to the website who register an account or engage with other site features, such as marketing programs and “members only” content, will be given a choice whether they would like to be included on our email list and receive e-mail newsletters from us.
If you have opted-in to receive email newsletters from us, you may periodically receive communications including links to and information regarding sales, promotions, sweepstakes, and other information that we believe you may find interesting.
If you have not opted-in to receive email newsletters from us, you will not receive these e-mails.
How to opt out of email list
If you would no longer like to receive email newsletters from us, you can unsubscribe by selecting the unsubscribe link located at the bottom of any of our promotional emails.
How is my information stored?
We implement a variety of security measures in an effort to reasonably maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
What information is collected through technology and by third-parties?
As you browse through our website, we may automatically collect and store the following non-personal, or anonymous information about your visit:
- the date and time you access our site;
- the pages you visit on our site;
- if you navigate to our site by clicking a link, the location of that link;
- the technical capabilities of the computer you use to access our site;
- the internet service provider you use to connect to our site (for example “companyX.com” if you have a commercial internet account, or “universityX.edu” if you connect from a university); and the IP address (a number automatically assigned to your computer whenever you are surfing the internet) from which you access our site.
We use this information, in the aggregate, to make our website more useful to visitors — to learn about the number of visitors to our site and the types of technology used, to detect operational problems, and to improve the website’s overall security.
Cookies, beacons, local storage and other similar technology
We may use “cookies,” Web beacons, HTML5 local storage and other similar technologies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For example, we may use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We may also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You may choose to have your computer warn you each time a cookie is being sent, or you may even choose to turn off all cookies through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look to your browser Help menu to learn the correct way to modify your cookies. Do note that if you turn cookies off, you may lose access to many features that make your experience on our website more efficient, and some of our services might not function properly.
We do not respond to browser-based “do not track” signals.
We may transmit non-personally identifiable website usage information to third parties in order to show you advertising for us when you visit other sites.
Analytics
We gather certain information automatically and store it in log files. This information may include IP addresses, browser type, operating system and other usage information about the use of our Services, including a history of the pages you view.
We may combine this automatically-collected log information with other information we collect about you. We do this to improve services we offer you, including customized recommendations, advertising, to improve marketing, and to track access and use of our Services across the devices that you may use to access our Services.
We have hired third parties to provide us with information, reports and analysis about the usage, browsing patterns of our users. They may independently record the type of device and operating system you are using, general location information, as well as events that occur on our website, such as how often you use our website.
Which third-party persons/entities is my information shared with?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. It does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Disclosure by necessity
We may occasionally access, preserve, and/or disclose personal information as required by law, for example, to comply with a court order or subpoena or we have a good faith belief that such action is necessary to:
- comply with the law or with legal process;
- protect and defend our rights and property;
- protect against misuse or unauthorized use of our Services; or
- protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).
As we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company, or be bought by another company. In such transactions, personal information may be among the transferred assets.
Your information may be stored and processed in any country in which we maintain facilities or conduct operations. By using our website, your personal information may be transferred outside of your country of use and/or residence.
When your account becomes inactive, your information may remain in our computers, electronic databases, and archives, and may not be reasonably capable of expungement.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act- caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
- Users can visit our website anonymously
- Once this Privacy Policy is created, we will add a link to it on our homepage, or as a minimum on the first significant page after entering our website.
- Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
- Users will be notified of any privacy policy changes on our Privacy Policy Page.
- Users are able to change their personal information:
- By emailing us
- By logging in to their account and updating their account settings
COPPA
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We take special care to protect the safety and privacy of children. We do not knowingly collect or store any personal information from children under thirteen years of age.
Fair information practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices, should a data breach occur we will notify the users via email and will provide website notification within 7 business days.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This
principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non- compliance by data processors.
CAN-SPAM act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- We may also send you additional information and updated or related content from our website
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM we agree to the following:
- NOT use false or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or website headquarters
- Monitor third party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, follow the instructions at the bottom of each email and we will promptly remove you from ALL promotional correspondence. You will continue to receive transactional emails about purchases, which is in compliance with CAN-SPAM.
Amendment of privacy policy
We reserve the right to revise this Privacy Policy at any time. Such revisions may arise in response to changes in the law, policy, or other factors. Any amendment will be effective immediately upon posting the amended Privacy Policy on the website. This Privacy Policy was last updated on February, 2022. We encourage you to visit this page periodically to review our most current policy. By continuing to access and use the website, you agree to be bound by the amended Privacy Policy.
Authenticity
Questions and feedbacks
We welcome your questions, comments, and concerns about privacy. Please feel free to contact us at info@coteriecargo.com with any comments and/or concerns regarding this Policy.
©2022 coterie cargo. All Rights Reserved.